Shipping policy
Thank you for your purchase with Inhale Luxe Living. We are committed to delivering your order safely and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and cleared.
During busy periods, promotional events, public holidays, or product launches, processing times may be slightly longer.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Shipping Locations
We currently ship Australia-wide.
Unfortunately, no international shipping is available at this stage.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location, package size, and selected shipping method.
Any available free shipping promotions will be clearly displayed on our website and applied automatically where eligible.
Delivery Timeframes
Estimated delivery times after dispatch are:
- Standard Shipping: 2–8 business days
- Express Shipping: 1–4 business days
Delivery times are estimates only and may vary depending on your location and the shipping carrier.
Order Tracking
Where tracking is available, you will receive a tracking number via email once your order has been dispatched.
Customers are responsible for monitoring tracking updates and ensuring delivery details are correct.
Incorrect Shipping Information
Please ensure your shipping address is accurate when placing your order.
Inhale Luxe Living is not responsible for delays, lost parcels, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping charges may apply before the order can be resent.
Delayed Deliveries
While we strive to meet estimated delivery timeframes, delays may occur due to circumstances beyond our control, including:
- Postal carrier delays
- Severe weather events
- Public holidays
- High-volume shipping periods
- Natural disasters or other unforeseen events
Inhale Luxe Living is not liable for delivery delays once an order has been handed to the shipping carrier.
Lost or Damaged Parcels
If your parcel arrives damaged, please contact us within 48 hours of delivery and provide:
- Your order number
- Photographs of the damaged item(s)
- Photographs of the packaging
If your parcel appears lost in transit, please contact us and we will assist in lodging an investigation with the shipping carrier.
Authority to Leave
If you select or request “Authority to Leave,” the parcel may be left in a safe location at the delivery address.
Once the parcel has been marked as delivered by the carrier, Inhale Luxe Living cannot accept responsibility for loss, theft, or damage occurring after delivery.
International Orders
We currently do not offer international purchases or shipping.
Contact Us
If you have any questions about your order or shipping, please contact us:
Inhale Luxe Living
Email: info@inhaleluxeliving.com.au
Website: www.inhaleluxeliving.com.au
Postal: Po Box 5212, Wollongong, NSW, 2520
We appreciate your support and thank you for choosing Inhale Luxe Living.