Terms of service

Welcome to Inhale Luxe Living. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Inhale Luxe Living. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Overview

Throughout the site, the terms “we,” “us,” and “our” refer to Inhale Luxe Living. By visiting our website and/or purchasing from us, you engage in our service and agree to these Terms.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on our website.

2. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or guardian.
  • You will not use our products for any unlawful or unauthorised purpose.
  • You will not transmit any viruses, malware, or harmful code.

A breach of these Terms may result in the termination of your access to our services.

3. Products and Services

We strive to display our products, descriptions, and images as accurately as possible. However:

  • Product colours may vary depending on your screen settings.
  • Handmade products may vary slightly in appearance, colour, fragrance, or finish.
  • Product availability is subject to change without notice.

We reserve the right to discontinue or modify products at any time.

4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to change pricing at any time without notice.

Payment must be received in full before an order is processed and dispatched.

5. Orders

We reserve the right to refuse, limit, or cancel any order for reasons including:

  • Product availability
  • Pricing or description errors
  • Suspected fraudulent activity
  • Violation of these Terms

If an order is cancelled after payment has been received, a full refund will be issued.

6. Shipping and Delivery

Delivery timeframes provided are estimates only and are not guaranteed.

Inhale Luxe Living is not responsible for delays caused by:

  • Postal carriers
  • Customs processing
  • Weather events
  • Incorrect shipping information provided by customers

Risk of loss and ownership of products pass to you upon delivery.

7. Returns and Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

Please refer to our Returns & Refund Policy for information regarding returns, exchanges, and refunds.

8. Candle Safety Disclaimer

Candles are an open flame product and should always be used responsibly.

By purchasing our candles, you agree to follow all safety instructions provided with the product, including:

  • Never leave a burning candle unattended.
  • Keep candles away from children and pets.
  • Keep candles away from flammable materials.
  • Burn candles on a stable, heat-resistant surface.
  • Discontinue use when approximately 1.5cm of wax remains.

Inhale Luxe Living is not liable for damage, injury, or loss resulting from misuse, improper handling, or failure to follow safety instructions.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Graphics
  • Website content
  • Designs

is the property of Inhale Luxe Living and may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by Australian law, Inhale Luxe Living shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law.

11. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

12. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

13. Third-Party Services

Certain services may be provided by third parties, including payment processors, shipping providers, and website applications.

We are not responsible for the practices, content, or services of third-party providers.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of New South Wales, Australia.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Contact Information

Questions about the Terms of Service should be sent to:

Inhale Luxe Living
Email: info@inhaleluxeliving.com.au
Website: www.inhaleluxeliving.com.au

Postal: Po Box 5212, Wollongong, NSW, 2520

By using our website and purchasing from Inhale Luxe Living, you acknowledge that you have read, understood, and agreed to these Terms of Service.